If anyone has a complaint about anything they should speak to our Practice Manager who will deal with the complaint immediately and hopefully to your satisfaction, if you find that you need to put the complaint in writing this will be dealt with in accordance with the NHS Complaints Procedure.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Springfield Surgery in the 2022/23 financial year was £64,680 before tax and National Insurance. This is for 1 full time GP and 5 part time GPs who worked in the practice for more than 6 months.

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Springfield Surgery has a zero tolerance of violent or abusive patients. Should we find that we have a problem with such patients our receptionists have been advised to call the police and the doctors will ask Stockport CCG to immediately take the patient off of our list and find them another Doctor.